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2 things, when my kindle fire gets low on battery and I
2 things, when my kindle fire gets low on battery and I attempt to plug in the charger, it turns off. How can I fix this? and second if I can't and need a new one, it is about 3 or 4 years old, can I … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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How do I transfer all apps from old kindle to new kindle. At
How do I transfer all apps from old kindle to new kindle … read more
Richard
Richard
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My Kindle Fire (my 3rd) will not charge, about 2 yrs old do
about 2 yrs old do not have any paperwork & unit will not display, only thing I know is it't a Fire … read more
Cris
Cris
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There is a problem with my kindle, it will not hold the
Good Morning, There is a problem with my kindle, it will not hold the charge. The yellow light comes on like it is charging, but it take hours, and when I do remove the charge it says my kindle needs … read more
Richard
Richard
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I have tried to download the Kindle update at least four
I have tried to download the Kindle update at least four times and I have been unsuccessful. I have tried at least twice leaving my Kindle on the WiFi up to 24 hours and nothing. Suggestions? … read more
Richard
Richard
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I have a Kindle that was given to me in early December 2016
I have a Kindle that was given to me in early December 2016 and it now has a critical battery error - it will not recharge using the kindle cord to the computer or using a charger for an iphone in a p… read more
Cris
Cris
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I have had a Kindle for almost 2 years. When my grandson
I have had a Kindle for almost 2 years. When my grandson bought it he set it up but I didn't use it because I had and was familiar with a Nook. My Nook is no longer compatible with the e-books provide… read more
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Cris
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My battery will no longer hold its charge, can i have a new
my battery will no longer hold its charge, can i have a new battery installed? … read more
Nathan
Nathan
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Kindle does not work ,will not charge, amazon 4 yrs, for 12
for 12 hours--will not accept charge and shows no life … read more
Cris
Cris
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I have not used my kindle in 8 months. i have been charging
i have been charging it for 20 hours and it has only charged slightly. … read more
Richard
Richard
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My Nook tablet won't charge. I bought a refurbished tablet a
My Nook tablet won't charge. I bought a refurbished tablet a month ago. It is a Barnes & Noble Nook Tablet 8GB Touchscreen 7" WiFi Tablet Ebook Reader -- Android. I am not too happy with it and I can'… read more
Richard
Richard
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My kindle is not turning on. It seems like it is not
My kindle is not turning on. It seems like it is not charging. The light on bottom is always orange when I plug it in but never turns green. … read more
Cris
Cris
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My Kindle Voyage battery is not holding its charge as as it
My Kindle Voyage battery is not holding its charge as long as it used to. I get 'your battery is running low, please recharge' warnings. I read most of the night and now the warning comes on after 5-6… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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have tried method for starting kindle. everything seems to
have tried method for starting kindle. everything seems to go to plan, there is a loading, but when I try to turn it on only the bottom left corner od screen is clear. the rest is a fractured copy of … read more
Steve G.
Steve G.
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Hi, I bought a kindle, and it now will not turn at all- like
Hi, I bought a kindle, and it now will not turn at all- like nothing. I need the serial # XXXXX the device as I just bought it 1 month ago, and I believe it's on my device... how can I go about gettin… read more
Nathan
Nathan
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My kindle screen has frozen, but I still get sound, I have
My kindle screen has frozen, but I still get sound, I have tried trouble shooting. but it wont even switch off or do anything that is recommended to try… read more
Thomas
Thomas
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Associate Degree
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My 13 month old Kindle Fire isnt able to hold a charge after
My 13 month old Kindle Fire isn't able to hold a charge after 12 hours on a new charger with new connecting ports. What do you advise? E-mail address [email protected] Thanks. Nancy… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
Have kindle fire, 8 months old. Within last 72 hours, can
Have kindle fire, 8 months old. Within last 72 hours, can not get battery to hold charge. Got new authorized wall jack to charge it, nothing. Can not play it at all. Have tried to re start holding pow… read more
Viet - Printer Tech
Viet - Printer Tech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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