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It seems to be stuck. I have turned it off and on several
It seems to be stuck. I have turned it off and on several times and won't turn pages. … read more
Randy***** CellTech
Randy***** CellTech
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My Kindle is stuck. I was reading and wanted to change to
My Kindle is stuck. I was reading and wanted to change to the web and it's frozen. I can't turn it off or move to any other screen. What's up? Did it die? Can I fix it. Also, sometimes when it needs c… read more
Cris
Cris
1,310 satisfied customers
I downloaded the kindle app to my Iphone 6S. I am stuck on a
I downloaded the kindle app to my Iphone 6S. I am stuck on a particular book. How do I get back to the home page? … read more
Randy***** CellTech
Randy***** CellTech
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I am unable to do anything with my kindle...it is frozen.
I am unable to do anything with my kindle...it is frozen. Right now it is frozen on "do you want to shut down...." … read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
I entered collections on my Kindle, sent me to a page with
I entered collections on my Kindle, sent me to a page with samples of books I have not read and I am unable to return to home page or store or library, I rebooted but I am stuck. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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I am unable to download. Have check wi-fi and everything
I am unable to download. Have check wi-fi and everything appears to be working at home and at work. Have checked settings status under registration and it is saying that kindle is deregistered from my amazon account. Help! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
Where is the closes Amazon store on the upper west side that
Where is the closes Amazon store on the upper west side that repairs Kindles? … read more
John
John
Bachelor's Degree
5,526 satisfied customers
My kindle flashes a box of symboles when I change page and
My kindle flashes a box of symboles when I change page and keeps changing and sometimes the page does not change at all. How can I fix this?… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
MY KINDLE WHICH I HAVE HAD FOR ALMOST 2 YEARS HAS STOPPED WORKING
MY KINDLE WHICH I HAVE HAD FOR ALMOST 2 YEARS HAS STOPPED WORKING TODAY. IT IS STUCK ON SAME PAGE I AM UNABLE TO GET OFF THIS PAGE… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
A few days ago I accidentally spilt some water onto my nearly
A few days ago I accidentally spilt some water onto my nearly 1 year old kindle. The next day behaved well apart from being unable to find Wi Fi. Now it is 'stuck' on the Archieve page, with zero entr… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
Hi, have had my kindle 1 year and a few days ago with it fully
Hi, have had my kindle 1 year and a few days ago with it fully charged, it suddenly would not operate. Cannot use either of the buttons on the side and the screen is blank(light grey) and it will not … read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My kindle worked perfectly since I got it four months ago but
My kindle worked perfectly since I got it four months ago but now it wont connect to wifi, what can I do?… read more
Jason Jones
Jason Jones
AAS Information Technology
2,459 satisfied customers
My kindle is 14 months old, used almost daily. 2 days ago it
My kindle is 14 months old, used almost daily. 2 days ago it froze while I was reading it . I cannot turn the pages and the green light at the bottom does not stay on when I turn the kindle on. I trie… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I recieved a Kindle Fire for Christmas. It was working fine,
I recieved a Kindle Fire for Christmas. It was working fine, but a few days ago the WiFi didn't work. I am not Kindle nor computer savy. I tried to turn it back on through the wheel thing on the top r… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle has stopped working. I charged it overnight but only
My Kindle has stopped working. I charged it overnight but only get a blank screen. I had opened it last night, but was unable to turn the page. It seemed frozen. After the overnight charge I am now un… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I recently purchased a kindle a few months ago. I throughly
I recently purchased a kindle a few months ago. I throughly enjoy reading books. When I picked up my Kindle a few days ago I had a frozen screen with lines running through the screen. I plugged it in … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
when I open my Kindle, the Home page comes up very briefly
when I open my Kindle, the Home page comes up very briefly and then I immediaytely am snet to a newspaper page/menu that I can not open, delete etc. If I go to the menu button, that screen comes up, b… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
I have just bought a Kindle and made a mistake entering my
I have just bought a Kindle and made a mistake entering my password. I cannot change the page as it seems to be stuck, I have tried various things but cannot make any progress. I have numbers in my Zy… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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