E-Readers

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I have a first generation reader that will not turn on.
I have a first generation reader that will not turn on. … read more
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Aric
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I have a Kindle3. Top half of the screen has some lines,
I have a Kindle3. Top half of the screen has some lines, shadows & some text that are stuck there & will not go away even when Kindle is off. This top half of the screen covers any other text or pictu… read more
Nathan
Nathan
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My Amazon kindle screen is going goofy. Only showing part of
My Amazon kindle screen is going goofy. Only showing part of screen rest is white-non readable. Tried charging but didn't wirk. Thanks for your help. … read more
Aric
Aric
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I can't get my Kindle Fire to open - the screen goes from light
I can't get my Kindle Fire to open - the screen goes from light to dark to light again. I had tried to shut it down because it wouldn't open, but it won't shut down either. Any suggestions on what I s… read more
Viet -MS Office Tech
Viet -MS Office Tech
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My kindle just stopped working last night. It is about a
My kindle just stopped working last night. It is about a year and a half old. As I went to "turn the page" it froze. I tried shutting it down, but it wouldn't do that either. I did also try charging i… read more
Richard
Richard
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My Kindle won't turn on. I have charged it and there is a
My Kindle won't turn on. I have charged it and there is a Jane Austen picture but it won't wake up.… read more
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Kindle response is very slow and always reverts to page 1 of
Kindle response is very slow and always reverts to page 1 of book being read or back to the index… read more
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My kindle is the basic "no frills" model. Ive had it since
My kindle is the basic "no frills" model. I've had it since Christmas and it has worked perfectly until now. Suddenly, the lower half of my screen is blank, including table of contents. I can access m… read more
Cory
Cory
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I love my Kindle, have had it for 20 months have got about
I love my Kindle, have had it for 20 months have got about 46 books on it. However on our journey from Australia to Heathrow on 20th April, half way through the book I was reading the kindle screen ma… read more
Rob
Rob
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My Kindle Paperwhite suddenly locked up - I was looking at
My Kindle Paperwhite suddenly locked up - I was looking at lists of books, tapped one to find out more, then everything locked and couldn't get it to go to Home , back or anywhere. My husband 'reboote… read more
Freddy M.
Freddy M.
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My kindle was working when I shut it off, but cannot "wake".
My kindle was working when I shut it off, but cannot "wake". Kindle was charged the day it stopped working. Currently, the face page is displayed. What can I do?… read more
Rod
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My regular Kindle and my Kindle Fire both went off while in
My regular Kindle and my Kindle Fire both went off while in flight. I had charged both before leaving home. I did not turn either one on until the signal was given that it was ok. Turned my Fire on an… read more
AnswerManRob
AnswerManRob
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My Kindle Model D00901 will not operate. The screen show a
My Kindle Model D00901 will not operate. The screen show a light grey with barely readable letters. Page will not move. Can not turn ON or OFF. Charge lite shows when charging and is now fully charged… read more
AnswerManRob
AnswerManRob
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Kindle is stuck on a page display and will not change or shut
Kindle is stuck on a page display and will not change or shut down. i tried sliding the power slide across and held it for well over one minute but nothing has changed… read more
AnswerManRob
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Got my Kindle for Xmas and was thrilled with it, registered
Got my Kindle for Xmas and was thrilled with it, registered and downloaded 5 or 6 books. Read the first one with no problems, started the second yesterday and half way through went to make a cup of te… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Suddenly, my Kindle has a split screen. When I opened it yesterday,
Suddenly, my Kindle has a split screen. When I opened it yesterday, half of the screen (on top) was of the author shown when the Kindle is shut off, and the bottom half was half the page of the book I… read more
Simit
Simit
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Model D000701 - right half of the screen is white and you cannot
Model D000701 - right half of the screen is white and you cannot see though it. Some ghosting on the other half.… read more
AnswerManRob
AnswerManRob
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my kindle has stopped working!symptoms are -on unpacking my
my kindle has stopped working!symptoms are:-on unpacking my device and setting up it worked perfectly and I downloaded a number of books.Iread one book and am half way through another .The next mornin… read more
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Andy
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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