E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

How do I lighten screen, Not sure...about three years old,

Customer Question
How do I lighten...

How do I lighten screen

Technician's Assistant: What's the make/model of your device? How old is it?

Not sure...about three years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Screen is just very dark, haven't known what to try

Technician's Assistant: Anything else you want the e-reader expert to know before I connect you?

Don't think so, just hard to read as is

Submitted: 1 year ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 5 minutes by:
8/1/2017
Electronics Technician: Nathan, Technician replied 1 year ago
Nathan
Nathan, Technician
Category: E-Readers
Satisfied Customers: 31,345
Experience: Nook, kindle & ipad expert
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

What device are you referring to? A kindle? Kobo? Ipad?

Ask Your Own E-Readers Question
Electronics Technician: Nathan, Technician replied 1 year ago

Hello, it appears your question is still open.
Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.
Nathan

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
It is real dark will not lighten up can hardly read it. Last
it is real dark will not lighten up can hardly read it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Page frozen and device will not turn off. Now on blank
Page frozen and device will not turn off. Now on blank screen that periodically lightens then darkens. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My screen only with Kindle is dark. No other app or screen
My screen only with Kindle is dark. No other app or screen is like that. Yet other apps and screens work wel,. I am using samsung tablet with android. Plshelp. Tom Shea … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a seven-inch Kindle Fire and the batteries are
I have a seven-inch Kindle Fire and the batteries are overheating. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
My paperwhite just quit qa couple ofv days ago; I just
My paperwhite just quit qa couple ofv days ago; I just mordered a new one to be delivered Wed Can all my read books and new ordered books mbe transferred to my new paperwhite? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have had my Kindle for 8 years or so and do not know its
I have had my Kindle for 8 years or so and do not know its model number... but...I stepped on it yesterday and now there is a dark blob in the upper left hand corner which covers the first 2 or 3 line… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Great service! I bought a kindle in about 2011 0r 2012 but
hello. great service! I bought a kindle in about 2011 0r 2012 but hv not used it much n have not charged it for quite a long time, Now it will not charge at all … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I can't access my downloads. about two years old I think its
about two years old I think its a kindle fire I have a kindle l and a kindle 2 but don't use the kindle l … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My kindle seems to be frozen, i can't tab on any icon,
my kindle seems to be frozen, i can't tab on any icon … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Kindle fire is frozen on the lock screen. Will not shut down
Kindle fire is frozen on the lock screen. Will not shut down or anything … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I have a Nook that was used when I got it a few years ago. I
I have a Nook that was used when I got it a few years ago. I had it on this morning and suddenly the screen went dark. Can't get it to come on. Plugged in the charger and the battery seems to be charg… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My new book purchase appears on my kobo glo but says pending
My new book purchase appears on my kobo glo but says pending and won't open!!! … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My Kindle will not take a charge. There is a "lightening bolt"
My Kindle will not take a charge. There is a "lightening bolt" drawn through the battery. What is to be done? Thanks, XXXXX XXXXX… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I think I bent my kindle a bit too much in my backpack. The
I think I bent my kindle a bit too much in my backpack. The screen won't work right any more, with a 1-inch zone of streaks at the top and the contrast so low I can barely read anything below that. Ev… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
My kindle has a dark screen and some lines that just appeared.
My kindle has a dark screen and some lines that just appeared. It also will not respond when I try to turn it off. I have tried to do the hard reset, but it failed. How do I lighten the screen?… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
The screen in the background is is a very dark dark gray.
The screen in the background is is a very dark dark gray. I can barely see the lettering. But the buttons work, I can see the changes for the Home, Menu, etc bottons. In the upper right corner cover a… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I let my Kindle battery run all of the way down and the critical
I let my Kindle battery run all of the way down and the "critical battery" message came on and it will not charge and restart… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
My kindle screen will not completely turn on. When I slide
My kindle screen will not completely turn on. When I slide the switch, half of the screen comes on but very dark. I did not drop it.… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x