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Related E-Readers Questions
It is real dark will not lighten up can hardly read it. Last
it is real dark will not lighten up can hardly read it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
Page frozen and device will not turn off. Now on blank
Page frozen and device will not turn off. Now on blank screen that periodically lightens then darkens. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
My screen only with Kindle is dark. No other app or screen
My screen only with Kindle is dark. No other app or screen is like that. Yet other apps and screens work wel,. I am using samsung tablet with android. Plshelp. Tom Shea … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I have a seven-inch Kindle Fire and the batteries are
I have a seven-inch Kindle Fire and the batteries are overheating. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My paperwhite just quit qa couple ofv days ago; I just
My paperwhite just quit qa couple ofv days ago; I just mordered a new one to be delivered Wed Can all my read books and new ordered books mbe transferred to my new paperwhite? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I have had my Kindle for 8 years or so and do not know its
I have had my Kindle for 8 years or so and do not know its model number... but...I stepped on it yesterday and now there is a dark blob in the upper left hand corner which covers the first 2 or 3 line… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
Great service! I bought a kindle in about 2011 0r 2012 but
hello. great service! I bought a kindle in about 2011 0r 2012 but hv not used it much n have not charged it for quite a long time, Now it will not charge at all … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I can't access my downloads. about two years old I think its
about two years old I think its a kindle fire I have a kindle l and a kindle 2 but don't use the kindle l … read more
Pete
Pete
Engineer
Bachelor's Degree
9,795 satisfied customers
My kindle seems to be frozen, i can't tab on any icon,
my kindle seems to be frozen, i can't tab on any icon … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
Kindle fire is frozen on the lock screen. Will not shut down
Kindle fire is frozen on the lock screen. Will not shut down or anything … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
I have a Nook that was used when I got it a few years ago. I
I have a Nook that was used when I got it a few years ago. I had it on this morning and suddenly the screen went dark. Can't get it to come on. Plugged in the charger and the battery seems to be charg… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
My new book purchase appears on my kobo glo but says pending
My new book purchase appears on my kobo glo but says pending and won't open!!! … read more
Randy***** CellTech
Randy***** CellTech
1,851 satisfied customers
My Kindle will not take a charge. There is a "lightening bolt"
My Kindle will not take a charge. There is a "lightening bolt" drawn through the battery. What is to be done? Thanks, XXXXX XXXXX… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I think I bent my kindle a bit too much in my backpack. The
I think I bent my kindle a bit too much in my backpack. The screen won't work right any more, with a 1-inch zone of streaks at the top and the contrast so low I can barely read anything below that. Ev… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle has a dark screen and some lines that just appeared.
My kindle has a dark screen and some lines that just appeared. It also will not respond when I try to turn it off. I have tried to do the hard reset, but it failed. How do I lighten the screen?… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
The screen in the background is is a very dark dark gray.
The screen in the background is is a very dark dark gray. I can barely see the lettering. But the buttons work, I can see the changes for the Home, Menu, etc bottons. In the upper right corner cover a… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I let my Kindle battery run all of the way down and the critical
I let my Kindle battery run all of the way down and the "critical battery" message came on and it will not charge and restart… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My kindle screen will not completely turn on. When I slide
My kindle screen will not completely turn on. When I slide the switch, half of the screen comes on but very dark. I did not drop it.… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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