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I just bought my 3rd Kindle & my books, over 100, didn't
I just bought my 3rd Kindle & my books, over 100, didn't automatically appear. I tapped on sync but they still didn't download to my new Kindle? … read more
Randy***** CellTech
Randy***** CellTech
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I just purchased a used keyboard 3G kindle and am unable to
I just purchased a used keyboard 3G kindle and am unable to register it. The message comes up that my email address/password ***** not match any accounts on record. I do have an Amazon account. I did … read more
Josh
Josh
It Support Specialist
Associate Degree
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I have a Kindle Paperwhite and I've ordered several books
I have a Kindle Paperwhite and I've ordered several books and have not received on the Kindle. I've received notice that they are stored in the Kindle Library. Also, I'm not sure the Kindle was ever r… read more
Randy***** CellTech
Randy***** CellTech
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I have one of the original Kindle ereaders which has still
i have one of the original Kindle ereaders which has still been working fine except that my new orders are not showing up on it … read more
GeekGal
GeekGal
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Bachelors Degree
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My Amazon account shows I have no devices registered but I
My Amazon account shows I have no devices registered but I do have a kindle paperwhite that I can not get it to recognize. … read more
Richard
Richard
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IT Manager, Consultant
5,910 satisfied customers
I am unable to access my books on my kindle touch. I was
I am unable to access my books on my kindle touch. I was reading and then it notified me that my books were no longer on my kindle, but they still show in the index. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
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Have difficulties deleting some items from my kindle. also,
have difficulties deleting some items from my kindle. also, can i delete archives items? … read more
GeekGal
GeekGal
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Bachelors Degree
579 satisfied customers
I TRIED TO DELETE FULL BOOK LIST.NOW I CAN NOY GET A NEW
I TRIED TO DELETE FULL BOOK LIST.NOW I CAN NOY GET A NEW LIST STARTED.I BUY BOOKS THROUGH MY COMPUTER BUT I GERT THANKS BUT IT DOES NOT SHOW ON MY KINDLE BOOK.THE BOOK APPEARS ON THE BOOK BUT I HAVE T… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
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After losing my old nook,Ipurchased a new one.I can't
After losing my old nook,Ipurchased a new one.I can't remember the email address or password ***** this account I purchased the nook in 2009 or2010also I have canceled the That was on file for the acc… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I had all my ebooks listed under "Device" - titles such as
I had all my ebooks listed under "Device" - titles such as Books Read; Books Not Read, etc. Now ALL of my books are listed under the Cloud instead of Device. I had just had the book turned off for awh… read more
Dr. Fix-It
Dr. Fix-It
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I want to order Factory Girls:From Village to..........by Leslie
I want to order Factory Girls:From Village to..........by Leslie T. Chang but it never comes on my facebook. I have the sample on facebook. what can I do? nina XXXXX Elaine-mod41305.0023309144… read more
Steve G.
Steve G.
Engineer
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I ordered a book, COWARDS, receipt #17612521. Book does not
I ordered a book, COWARDS, receipt #17612521. Book does not show in my library. When I sync the library it should show 7 books. The sync starts showing that 7 books are there, but when it shows on the… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,219 satisfied customers
Hi My wifes Kobo ereader account has been registered erroneously
Hi My wifes' Kobo ereader account has been registered erroneously under the email address [email protected] it should [email protected] I have just set up Kobo desktop to enable her to download books. How… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have recently bought my KOBO and love it.I am having a bit
I have recently bought my KOBO and love it.I am having a bit of a problem.On July13,2012 I bought FALL OF GIANTS by KEN FOLLETT.The book is on my KOBO in my library. When I bring it up it brings me to… read more
Dr. Fix-It
Dr. Fix-It
Technician
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On July 20 & 21st I ordered a total of 4 books. The billing
On July 20 & 21st I ordered a total of 4 books. The billing has been received by my credit card. However, The books have not been sent to my eReader. What did I do wrong? How can I straighten this out… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I bought a few books yesterday, and received emails to recognise
I bought a few books yesterday, and received emails to recognise that. Ho0wever, I updated them to my library, and tried to download them on kobo. I can't open them on my kobo, most have message "oops… read more
John
John
Bachelor's Degree
5,524 satisfied customers
My kobo is really slow as well and Ive tried to reset by holding
My kobo is really slow as well and I've tried to reset by holding the power button for eight seconds and then firmly again as suggested and then using a pin in the back and it still is super slow. I r… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have purchased 2 books - the first one shows the error "the
I have purchased 2 books - the first one shows the error "the content you are trying to view is locked; the second one will not transfer to my Kobo. I purchased this item on Dec. 26 and have purchased… read more
Dr. Fix-It
Dr. Fix-It
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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