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As I was reading, my Kindle Paperwhite suddenly began to
As I was reading, my Kindle Paperwhite suddenly began to reboot. The line space continued to fill in until about 1/4 inch from the end. It is frozen there. I can't swipe to another page, can't turn of… read more
RandyNetwork Tech
RandyNetwork Tech
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I have Kindle Fire. The touch screen is slow and sometimes
I have Kindle Fire. The touch screen is slow and sometimes does not work … read more
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I have a kindle fire and the screen stays blank when I turn
I have a kindle fire and the screen stays blank when I turn it on. I can hear it come on and it is talking saying the time and screen on and screen off. but the screen stays black… read more
info tech
info tech
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Vocational, Technical or Trade Scho
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My kindle wont swipe. I havent used it for a while but
i havent used it for a while but decided to start reading again about a month ago. i haven't really tried anything except swiping … read more
Aric
Aric
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I cannot get onto the kindle store, my internet connection
I cannot get onto the kindle store, my internet connection shows as locked and I can't seem to unlock it. the message also reads the kindle update will only take a few minutes. this has been going on … read more
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Jason Jones
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I have a kindle paperwhite. the slide to unlock will not
I have a kindle paperwhite. the slide to unlock will not appear sometimes and when it does it will not work. … read more
Josh
Josh
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While reading my kindle paperwhite the cable (Comcast) went
While reading my kindle paperwhite the cable (Comcast) went out. Was out about 30 minutes and now kindle appears to be locked. Screen is the Kindle logo. It was on charger but I removed it. I've tried… read more
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My Kindle Paperwhite has frozen on the entry page that says
My Kindle Paperwhite has frozen on the entry page that says Swipe to unlock. I can't get beyond this page. Love my Kindle. Please help. … read more
Aric
Aric
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Run A/V and repair business for over
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Can't get the "on" bar at the bottom of my Kindle Paperwhite
Can't get the "on" bar at the bottom of my Kindle Paperwhite to turn on so I can swipe the screen. the bar turns with the little green light, then immediately goes off. … read more
Cory
Cory
Vocational, Technical or Trade Scho
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Forgot my passcode, Kindle, about 3 years old, I haven't
I haven't used it for about 1 year. Just tried to get a few books to read while in Europe, Entered my last Amazon passcode. Nothing happens … read more
RandyNetwork Tech
RandyNetwork Tech
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I just paid my $5, and it is rejecting my e-mail address,
I just paid my $5, and it is rejecting my e-mail address, which is correct!! … read more
RandyNetwork Tech
RandyNetwork Tech
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I have a Kindle Paperwhite. Was just using it day before
I have a Kindle Paperwhite. Was just using it day before yesterday and all was fine. Yesterday when I went open it, the touch swipe did not open it. I plugged it in, thinking the battery might have ru… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My Kindle paperwhite (purchased about a year ago) will
Hi, my Kindle paperwhite (purchased about a year ago) will scroll through list of books in library but when I select a book the pages won't turn (can't swipe) and change the page. Battery is fully cha… read more
Cory
Cory
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I can't turn my Kindle on as I can't remember previous
HI ***** Nancy and I can't turn my Kindle on as I can't remember previous passwords. … read more
RandyNetwork Tech
RandyNetwork Tech
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I have a Kindle Paperwhite that does not page advance when I
Hi Pearl. I have a Kindle Paperwhite that does not page advance when I swipe the screen. Is there a fix for this? … read more
Cris
Cris
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I received a Kindle Paperwhite some years ago. I was reading
I received a Kindle Paperwhite for Christmas some years ago. I was reading one of the novels from Amazon yesterday' Unfortunately, it does not want to OPEN today. I can swipe my finger across the base… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
My Kindle Paperwhite has decided not to let me unlock it.
My Kindle Paperwhite has decided not to let me unlock it. When I open it the screen says Swipe to unlock but it does nothing.… read more
Cris
Cris
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My Kindle paperwhite has locked at Swipe to Unlock. There is
My Kindle paperwhite has locked at Swipe to Unlock. There is a note "Please ensure your Kindle is registered, etc." There are a number of alphabetical letters in the background. I have tried cutting i… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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