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My kindle takes a time to charge. Why? Probably two weeks. I…

Customer Question
My kindle takes a...

My kindle takes a long time to charge. Why?

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Probably two weeks. I have tried different chargers. It didn't charge one time and shut down.Thats when I noticed the problem because I pluge it in every day1

Submitted: 11 months ago.Category: E-Readers
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Answered in 1 minute by:
7/31/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 47,274
Experience: Avid repairer and trouble shooter of E-Readers
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Kindle and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the Kindle and charge it

Let me know the results please

Thank you

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