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Related E-Readers Questions
I have a kindle fire 7, 7th generation. It will take and
I have a kindle fire 7, 7th generation. It will take and hold a charge but while using, a message comes up on the screen that says, "battery has stopped" and then it quits browsing and I also cannot u… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
My kindle is jammed at the screen saver. It will not turn
My kindle is jammed at the screen saver. It will not turn off or go on. The screen dims then brightens slightly every 30 seconds or so. I have had no luck with suggested tips on how to correct this be… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
This is the third kindle to do this. I have had to send in 2
This is the third kindle to do this. I have had to send in 2 kindles because of this. The charger won't plug into the device. I try to be very careful plugging it in and out. I was especially careful … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
I have a kindle fire that automatically turns itself off,
I have a kindle fire that automatically turns itself off, currently has 87%, however when I open a book, it just shuts down. … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,917 satisfied customers
I've had a Kindle Paperwhite for a few years. The trouble
I've had a Kindle Paperwhite for a few years. The trouble now is that it is not taking a charge. A short time ago, it was hit and miss. Now it isn't charging at all. I love my Paperwhite. Please help.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,681 satisfied customers
I am unable to download. Have check wi-fi and everything
I am unable to download. Have check wi-fi and everything appears to be working at home and at work. Have checked settings status under registration and it is saying that kindle is deregistered from my amazon account. Help! … read more
Richard
Richard
Customer Service
50,815 satisfied customers
I have a Kindle Fire and when I attempt to charge, it will
I have a Kindle Fire and when I attempt to charge, it will not charge. I checked outlets, charger and cant get it to charge. When I shut down then turn back on, it comes up but battery still reflects … read more
Cris
Cris
1,330 satisfied customers
I cannot charge my kindle, It is over 5 or 6 years old. It
A few days. I have tried different outlets, different chargers that had worked in the past and I have shut it down and started it up again … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,514 satisfied customers
My Kindle WiFi 3G Paperwhite 4GB purchased 4 January 2015
My Kindle WiFi 3G Paperwhite 4GB purchased 4 January 2015 will not turn on. Also the battery seems to loose its charge. … read more
Richard
Richard
Customer Service
50,815 satisfied customers
my kindle will not access the internet. Also the green light
my kindle will not access the internet. Also the green light at the bottom that used to stay on while I was using it now goes out after a few seconds. Other features are working (i.e. I can read a boo… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,514 satisfied customers
I was using Pandora this morning and everything was playing
I was using Pandora this morning and everything was playing fine. I had the message of a low battery so I plugged it into the charger. The orange light came on then later it turned to green. When I un… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle Fire is not charging even when connected to the charger
My Kindle Fire is not charging. When I connect it to charger, I get "Battery too Low to Power On, Please connect charger and wait 15 minutes..." I wait, but still keep getting same message.… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,514 satisfied customers
My kindle just stopped charging two days ago. Now it is also
My kindle just stopped charging two days ago. Now it is also out of power with an empty battery that still isn't charged. It is a Kindle 2 or 3 I think. Will be 2 years old this summer. I have tried a… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle was charging on my computer when the computer crashed.
My Kindle was charging on my computer when the computer crashed. When I tried to start my Kindle, the screen showed a rectangle with a picture of the USB pugin, an arrow and a lightening bolt. I tried… read more
Cris
Cris
1,330 satisfied customers
I bought my Kindle about May 22n for a trip I was going on.
I bought my Kindle about May 22n for a trip I was going on. Used it a lot for about a week and it charged fine. Because of my job I did not have any time to use it until last week end. It was still ho… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have an Amazon Kindle that has stopped working. I noticed
I have an Amazon Kindle that has stopped working. I noticed that the charge didn't last very long. I was reading a book when it just died without warning. A page is displayed and I cannot advance it, … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hello My kindle (2nd generation) has been frozen for weeks.
Hello My kindle (2nd generation) has been frozen for weeks. The screensaver is frozen and I cannot get the kindle to wake up despite sliding the tab over to wake it up. On my first kindle there was a … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Im on my second kindle since Christmas with the same problem--I
I'm on my second kindle since Christmas with the same problem--I can't seem to keep it charged. I am an avid reader and use it alot , but this particular kindle was plugged in all night last night and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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