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I have a Kindle fire which i purchased in the USA i live in
i have a Kindle fire which i purchased in the USA i live in Australia everything has been great until my credit card expired and a new one issued with a new expiry date . my account is***@******.*** i have managed to give you an updated credit card number but my kindle is not working as it has before. i did have the Kindle version of the NewYork Times but i can not get it back . i have a second Kindle which is allowing me to buy books but not current Kindle Tony Otton***@******.*** can you assist me in updating my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I some how got taken off my kindle contract and want to get
I some how got taken off my kindle contract and want to get back on so I can order books again. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I bought a Kindle Voyage for my sister for Christmas. It
I bought a Kindle Voyage for my sister Chris for Christmas. It seems to be identified as Cynthia's 3rd Kindle (i already had two of my own). Although I am happy to share any books I have purchased wit… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
My partner and I have each just purchased new Kindle voyage
Hi Dan. My partner and I have each just purchased new Kindle voyage kindles. We were assured that our existing Kindle libraries and folders would be synced no problem to our new devices. However, only some of my books have transferred across. And many of the new books I purchased on my old model Kindle have not transferred across. I have already tried going to sync my kindle and it has only been partially successful. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,982 satisfied customers
I tried to order a book but a sign came up that I don't have
I tried to order a book but a sign came up that I don't have a valid credit card on the Amazon account. … read more
Josh
Josh
It Support Specialist
Associate Degree
791 satisfied customers
I have had my Kindle for years, never had a problem ordering
I have had my Kindle for years, never had a problem ordering books. Today I'm told that I "do not have a valid credit card". I've done everything I can to find out what is going on to no avail. I seem… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,810 satisfied customers
If I purchase a Kindle Voyager can I transfer the books on
If I purchase a Kindle Voyager can I transfer the books on my original 2nd Kindle to the Voyager? … read more
Nathan
Nathan
Bachelors of Science
26,031 satisfied customers
I just received my Kindle Voyage( my second one,as I have
I just received my Kindle Voyage( my second one,as I have misplaced my first Voyage) This is my 3rd Kindle. My question is "how do I know if all of the books I've ordered on Amazon have been transferr… read more
Cris
Cris
1,331 satisfied customers
Last time I ordered a book there was an issue with my method
Last time I ordered a book there was an issue with my method of payment because I had received a new bank card. I updated this on my account and thought everything was okay. This morning I tried to or… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,873 satisfied customers
I just tried to order a book, and my credit card must have
I just tried to order a book, and my credit card must have expired. I don't know how to get into my kindle account to update the credit card. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,810 satisfied customers
When I try to order a new kindle book, there is an error
When I try to order a new kindle book, there is an error message on the payment. I have a new credit card that is recognized by the rest of Amazon but not by Kindle orders. When I try to indicate a ch… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
My wife (Doris) died last year. when I ordered this Voyage
My wife (Doris) died last year. when I ordered this Voyage Kindle ,I thought I had taken her name off of the order page. Now that I tried to register this Voyage ,I wonder if I can place orders for bo… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,810 satisfied customers
I can't get my Kindle account to take a new payment method.
I can't get my Kindle account to take a new payment method. I've tried it via the webside and tried it on the device itself. My Amazon account shows that its been changed, but I still can't purchase u… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,336 satisfied customers
Carlien Moolman I can't order new books on my new debit
Customer: Carlien Moolman I can't order new books on my new debit card, I owe money on a previous purchase on my husbands credit card. I tried to edit and change the credit to debit card but it doesn'… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I bought 2 books today on my iPad. Neither has appeared on
I bought 2 books today on my iPad. Neither has appeared on my iPad either on the Device or in Cloud. Where did they go? How can fix this. I have the lastest Kindle App. Thanks for any help you can giv… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,336 satisfied customers
My kindle still has the old password XXXXX 2 kindles could be
My kindle still has the old password XXXXX 2 kindles could be on the same email address and have separate passwords. My wife's kindle is a hooked up and has our credit card info. How do I fix my passw… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,336 satisfied customers
My story is as follows. I am an enthousiastic kindle-customer
My story is as follows. I am an enthousiastic kindle-customer for abour half a year under the name Benjamin Mossel, Israel, Raanana 43574. A friend of mine, called Nathan Durst, became very ill and to… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have an early Kindle, boought for me by my daughter
I have an early Kindle, boought for me by my daughter wholives in Georgia. When I went home to Canada she renamed it "joanns's kindle" and I used it by getting books through my computer USB. She conti… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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