E-Readers

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Won't hold charge very and needs update, not sure. early…

Customer Question
Won't hold charge very...

Won't hold charge very long and needs update

Technician's Assistant: What brand and model of e-reader do you have?

Not sure . early reader

Technician's Assistant: How long has this been going on with your e-reader? What have you tried so far?

Just started about a week ago. went to best buy they suggested i call you

Submitted: 1 year ago.Category: E-Readers
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Answered in 2 minutes by:
7/30/2017
Electronics Technician: Josh, Technician replied 1 year ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,235
Experience: E-reader expert
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 1 year ago

If it will not charge then it is likely that the Kindle would need to be repaired. The bad news is that the Kindle is outside of warranty and it would cost more to repair the Kindle than to buy a new one.

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Electronics Technician: Josh, Technician replied 1 year ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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