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It doesn't hold a charge anymore. Model 00901. For the past
It doesn't hold a charge anymore JA: What brand and model of e-reader do you have? Customer: Model 00901 JA: How long has this been going on with your e-reader? What have you tried so far? Customer: F… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,271 satisfied customers
My Kindle will not start up. It is fully charged but just
My Kindle will not start up. It is fully charged but just says" please a moment while your Kindle starts up". I have tried holding down the off button for a long time, but to no avail. Suggestions? … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,271 satisfied customers
Two days ago I needed to buy a new book on my kindle. It had
Two days ago I needed to buy a new book on my kindle. It had just updated and after I chose the book I wanted I got a message to say that something had gone wrong and the book couldn't be downloaded. … read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
My Kindle won't hold a charge. It's been going on for 2
It's been going on for 2 weeks. I just keep charging it … read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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My kindle Paperwhite e-reader Order # 111-7130983-4165862
My kindle Paperwhite e-reader Order #(###) ###-####4165862 baught Nov 16, 2017 began to spontaniously stop and need restarting. About a week ago it stopped altogether. I have tried holding down the bu… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
My Kindle won't charge. I KEPT PLUGING IN IN WITH DIFFEFENT
I KEPT PLUGING IN IN WITH DIFFEFENT CORDS THESE CORDS PLUGIN TO THE DEVIVE EASILY BUT NO CHARGE I WENT TO BEST-BUY WHERE I BOUGHT AND THEY SAID THEY DONT DO ANYTHING I HAD TO CONTACT AMAZON WHICH HERE I AM111 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I received a kindle as a gift in 2012. It has been working
I received a kindle as a gift in 2012. It has been working fine until recently when the light, which is attached, does not function. Do you have any suggestions? … read more
Harry
Harry
2,295 satisfied customers
I plugged reader in a few days ago to charge battery for the
I plugged reader in a few days ago to charge battery for the second time. Kindle will neither turn on nor show battery status. … read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
When trying to buy a book from my kindle, the last window
when trying to buy a book from my kindle, the last window displays the credit card correctly, but displays "cancel" and "update".If I hit update, it just repeats showing the same window. The only way … read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
Our power went out a week ago and I have re-regester my
Hi our power went out a week ago and I have re-regester my kindle all over again. I've never had this problem. I don't remember all that stuff. I've had my kindle over 2 yes. … read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
6 months ago I got a new charger for my reader. Last week I
6 months ago I got a new charger for my reader. Last week I have had trouble with the Kobo Vox holding a charge. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
My Nook won't accept a charge. When I plug it into the computer or to the wall it wil
My Nook won't accept a charge. When I plug it into the computer or to the wall it will power up, but then tell me I need to charge and in about 30 seconds, cuts back off. I have used two different pow… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My battery symbol shows red and black...used to show black
My battery symbol shows red and black...used to show black and white...does red mean critical? What do I do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I was given a pandigital 2 years ago. I tried using it but
I was given a pandigital 2 years ago. I tried using it but it downloaded half of the ebook. And it said that I needed wireless but we did not have wireless. We do now and I have been trying to charge … read more
Nathan
Nathan
Bachelors of Science
25,006 satisfied customers
Hi i asked a question about an ago. its stopping on a screen
Hi i asked a question about an ago. its stopping on a screen regularly again. please help. allan. im using power swicht on and off.… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,236 satisfied customers
My Kindle (2nd generation) will only stay charged 2 days (with
My Kindle (2nd generation) will only stay charged 2 days (with or without use). Is it possible my battery is bad? I can be reached at XXX-XXX-XXXX or e-mail [email protected]… read more
Josh
Josh
Technician
Associate Degree
22,967 satisfied customers
My kindle got wet and now the screen is frozen and it wont
My kindle got wet and now the screen is frozen and it won't charge. (When I plug it in a light goes on for about 4 seconds.) I tried drying it out in rice. Is there anything I can do, or is it beyond … read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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