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I can connect to any thing on my kindle,it shows error, I am…

Customer Question
I can connect to...

I can connect to any thing on my kindle,it shows error

Technician's Assistant: What's the make/model of your device? How old is it?

I am not sure how old it is, it is a kindle model do1200

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

About four days I have it fully charged I don't know anything else ro do

Submitted: 11 months ago.Category: E-Readers
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Answered in 4 minutes by:
7/30/2017
Electronics Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: E-Readers
Satisfied Customers: 13,442
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, have you considered / tried performing a software update of the Kindle? ...manually with the use of a computer?

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