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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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How do I pull back books that have gone to the cloud?

Customer Question

How do I pull back books that have gone to the cloud?
JA: What brand and model of e-reader do you have?
Customer: samsung I think it is called a color
JA: How long has this been going on with your e-reader? What have you tried so far?
Customer: Nothing. I do not know where to begin
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: E-Readers
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially , are you able to login into your Amazon account?