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Related E-Readers Questions
I can't remember the password, several months ago, how do I
I can't remember the password JA: When could you last access your device? Customer: several months ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you d… read more
Josh
Josh
Technician
22,735 satisfied customers
Not used for months. Last book read is frozen over half of
Not used for months. Last book read is frozen over half of screen, Cannot remove and cannot see screen controls … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
When I go to the menu to load a book, it says no books found
When I go to the menu to load a book, it says no books found in my e-reader. Is it possible the battery is no longer functioning properly? I have charged it and it still does not work. … read more
Harry
Harry
2,219 satisfied customers
I have a back lit Kobo CC0560. It won' t come out of
I have a back lit Kobo CC0560. It won' t come out of sleeping. Won't connect to computer. Does not react to reset. … read more
Harry
Harry
2,219 satisfied customers
I just got a kindle fire, i translated my books to mobi,
i just got a kindle fire, i translated my books to mobi, they look installed on my pc (in the kindle) but i do not see them on the kindle itself … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a Kobo ereader and i tried to buy 2 books and i have
I have a Kobo ereader and i tried to buy 2 books and i have not got them on the ereader ??? … read more
Harry
Harry
2,219 satisfied customers
My 3- year old Kobo failed to turn on by the switch. After
My 3- year old Kobo failed to turn on by the switch. After plugging it in to current overnight, I now have the screen Welcome to Kobo! … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I am attempting to sync my new kobo h20 but cannot get past
I am attempting to sync my new kobo h20 but cannot get past my log in. Kobo doesn't recognizw either of my email accounts (yetnI get daily kobo messages in both). I reset my password ***** my google a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
6 months ago I got a new charger for my reader. Last week I
6 months ago I got a new charger for my reader. Last week I have had trouble with the Kobo Vox holding a charge. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a problem with a Kobo ereader. I was attempting to
I have a problem with a Kobo ereader. I was attempting to transfer a dowloaded ebook from my PC. The PC was not showing the Kobo in "my computer" so I thought it wsa not plugged in and pulled the plug… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
my kobo is saying " powered off " it will not turn on & if
my kobo is saying " powered off " it will not turn on & if i connect it to the computer nothing happens > the battery is not flat nor fully charged>… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My kobo mini will not go past the start up screen (with the
My kobo mini will not go past the start up screen (with the happy face and white to black squares) I have tried the reset button and have tried holding the reset button down.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Hi, I had to close my email account, I forgot that my kobo
Hi, I had to close my email account, I forgot that my kobo account was attached to it, now I can't sign on. Is there a fix for this? If I open a new account, will I lose what is already on my ereader?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
kobo is not operating as it should...frozen on home page....pin
kobo is not operating as it should...frozen on home page....pin in the back only produced a flashing green and blue light which brings it back to the home page and freezes...could you advise on this m… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
My Kobo Glo is only 3 months old and doesnt seem to work anymore.
My Kobo Glo is only 3 months old and does'nt seem to work anymore. I was on Kobo Desktop and after charging books I tried to eject my Kobo but it said that it could'nt. I tried many times but it didn'… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have a Black Berry Playbook with the Kobo Book app; when
I have a Black Berry Playbook with the Kobo Book app; when trying to open the Kobo book app all that happens is a grey screen appears, the green book mark on the left hand side of the screen appears a… read more
Josh
Josh
Technician
22,735 satisfied customers
My kindle was working fine. An hour later at the beach, It
My kindle was working fine. An hour later at the beach, It was totally dead. No Amount of turning the switch on and releasing would awaken it. There were some wierd lines across the bottom and the rig… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
my kindle will not turn on. It was charged for 12 hours but
my kindle will not turn on. It was charged for 12 hours but the light flashes green and then orange and then green. What can I do to have my kindle turn on? Thanks you Mary… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

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6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

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Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

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1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

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Andy

Andy

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Rod

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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