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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have two e-readers. I currently use 2 this one. I also

Customer Question

I have two e-readers. I currently use 2 this one. I also have a computer. The default email is a yahoo address on this device. I want to make on e email address as default. Also I am unable to access a recent book gift
JA: When could you last access your device?
Customer: I can access kindle fire 2 this one but my default email needs changing
JA: Did you try resetting through Amazon's online password ***** tool?
Customer: Yes. Amazon recognizes an Earthlink Address which I do not use on Fire 2
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: I received book kindle gift cannot access on Fire 2
Submitted: 2 months ago.
Category: E-Readers
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

I apologize for the long wait for a response.

Do you still need help with your issue?

Customer: replied 2 months ago.
please. I hope the questions were clear?
Customer: replied 2 months ago.
I am hard of hearing. Some simple guidelines from your experience and expertise might enable me to fix the problems
Customer: replied 2 months ago.
Some written points
Expert:  Josh replied 2 months ago.

Do you mean your default email address on file with Amazon?