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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My Kindle is on and charged but I can't get the apps to pop

Customer Question

My Kindle is on and charged but I can't get the apps to pop up. The screen changes with different pictures but thats all.
JA: How long has this been going on with your Kindle? What have you tried so far?
Customer: At first I couldn't get it to charge a couple of weeks ago but when I turned it on today it was charged but when i go to the bottom and try to get my apps it won't move
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: E-Readers
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

I apologize for the long wait for a response.

Do you still need help with your issue?