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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Books will not transfer to kindel, 3 years do not know make

Customer Question

books will not transfer to kindel
JA: What's the make/model of your device? How old is it?
Customer: 3 years do not know make or model the one you can see in day light
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just the last book I purchased yesterday I do not know any way to trouble shoot. it down load into my Verizon phone but not kindle.
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: no just I am not very good at computos
Submitted: 2 months ago.
Category: E-Readers
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, have you considered / tried performing a software update of the Kindle? ...manually with the use of a computer?