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When not in use, I keep my reader in its zippered cover. I
When not in use, I keep my reader in its zippered cover. I hadn't used it for several months and when I opened the cover to use it I turned it on and it showed an unfamiliar graphic which seemed to de… read more
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Russell H.
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I have an old Kindle - not sure how many years I have had it
I have an old Kindle - not sure how many years I have had it but probably 6.5years. It has not played up until recently but has been getting slower and slower and I have had to recharge the battery mo… read more
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My Kindle Fire won't hold a charge. I just had it on the
My Kindle Fire won't hold a charge. I just had it on the charger for 3/4 of an hour and it still shows red-needs charging. This has been going on for a while an I've tried to get technician help but n… read more
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Kindle will not charge after being left uncharged for 6 months … read more
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MD.REHAN
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My three year old Nook will not accept a charge. JA: What's the make/model of your device? How old is it? Customer: HD+ 3 years pld JA: How long has this been going on? What troubleshooting have you t… read more
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I used my Kindle Fire this morning. I left it on and went out
I used my Kindle Fire this morning. I left it on and went out of the room for a while. When I came back, I found it off completely. I had just charged it last night. It won't turn back on. I tried pre… read more
AnswerManRob
AnswerManRob
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My Kindle is 3 years old and is used daily for 2-4 hours.
My Kindle is 3 years old and is used daily for 2-4 hours. It generally took 30-60 minutes to charge, but beginning three days ago, it's been taking over 12 hours, often up to 16 hours. I also noticed … read more
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My Kindle wont turn on. I havent read it in about 6
My Kindle won't turn on. I haven't read it in about 6 months. I opened it the other day and it showed the book list. I was going to scroll thru the list and then it switched to a recharge battery mess… read more
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my battery is showing empty (and shouldnt be given the usage)
my battery is showing empty (and shouldnt be given the usage) and after 5 hours on the charger the kindle is blank help… read more
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My Kindle -- two years old -- several times now wont turn
My Kindle -- two years old -- several times now won't turn on. Before this time I plugged in the recharge cord and eventually after a few hours it would start and complete charging and was OK. This ti… read more
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AnswerManRob
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i am unable to power up my kindle despite it being on charge
i am unable to power up my kindle despite it being on charge for many hours. every time i slide the switch to turn on the green light appears briefly before going off and i am unable to do anything. w… read more
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My kindle just quite working. I tried downloading a book and
My kindle just quite working. I tried downloading a book and the screen went blank. I have tried to recharge it also thinking that was the problem but it will not recharge either. Any suggestions.… read more
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My Latest Generation Kindle will not charge. An amberlight at the power switch will show at the power switch when attempting to charge, but nothing now. Tried 3 seperate cords so far including wall ou… read more
MD.REHAN
MD.REHAN
self employed
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My kindle was put awat but not turned off. It shows Battery
My kindle was put awat but not turned off. It shows : Battery Empty. I have plugged it in to recharge battery but this has no impact. I bought it 2 and 1/2 years ago I am now ready to use it again but… read more
MD.REHAN
MD.REHAN
self employed
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When I turned on my kindle, i got only a pattern of horizontal
When I turned on my kindle, i got only a pattern of horizontal close placed lines of varying shades of dark and grey. i tried to turn it off and it won't turn off. I recharged it...no change. It's abo… read more
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self employed
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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