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My" Paper" Kindle is frozen! I clicked on "Store," and then
My "White Paper" Kindle is frozen! I clicked on "Store," and then tried to get back to "Home," but nothing happens, no matter what I do. The battery was about half charged, so I plugged the device int… read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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I have a paper kindle which had no power so needed charging.
I have a paper white kindle which had no power so needed charging. it was orange when charging and is now green indicating that it is fully charged. I am unable to 're start it as it says … read more
Louie
Louie
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My paper kindle has frozen on a page and i can't get back to
my paper white kindle has frozen on a page and i can't get back to the opening page … read more
Jason Jones
Jason Jones
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I am having trouble with my email address when I tried to
I am having trouble with my email address when I tried to pay the VISA deposit. I have 2 paper white kindles but I am unable to access books from the other kindle. I typed this question in a few minut… read more
Michael Hannigan
Michael Hannigan
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Kindle paper blank screen, fully charged, six years old wont
Kindle paper white blank screen , fully charged, six years old wont turn on, working very slow for past week now can't tap on screen. … read more
Randy***** CellTech
Randy***** CellTech
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My kindle paper is frozen. I have tried to hold power button
My kindle paper white is frozen. I have tried to hold power button up to 1 min. When I charge it, the yellow light comes on for awhile then goes off. It is probably charged but no green light. My kind… read more
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Richard
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zee … read more
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I cannot connect to my kindle book store, new, just bought a
new, just bought a few months ago. cant seem to make it work like my former e book … read more
Dr. Fix-It
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My kindle only shows the top half of the page plus it has white
My kindle only shows the top half of the page plus it has white line up the left side of the page. I have charged it on my computer to negative results.… read more
namstech
namstech
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i dropped my kindle and now the top half of the screen is blank
i dropped my kindle and now the top half of the screen is blank white and there are 3 small squares on th left bottom of the screen… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
my kindle is frozen with the following message: "we are unable
my kindle is frozen with the following message: "we are unable to process your request. Please try again late." Then there is a "close" button. Nothing happens when I press the close button. I was try… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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When I turn my kindle on there were short black lines on the
When I turn my kindle on there were short black lines on the left side of the page moving upward. It said something on the bottom but I couldn't read it because it came on and off so fast. But it said… read more
Daniel
Daniel
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4,024 satisfied customers
I have an amazon kindle - it has frozen on the page with the
I have an amazon kindle - it has frozen on the page with the tree and reader picture and the bar is half black and half white - tried charging and leaving - no life in it.… read more
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Daniel
Bachelor's Degree
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My kindle has frozen. I have 3g + wi-fi, I was on kindle store.
My kindle has frozen. I have 3g + wi-fi, I was on kindle store. After awhile started getting the message That the could not connect and to try later or go to Menu Settings and restart kendle. Under Me… read more
AnswerManRob
AnswerManRob
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When I try to access the Knidle store, it connects to the wireless,
When I try to access the Knidle store, it connects to the wireless, then to the Store, but then hangs... blank screen. When I put it to sleep and wake it up, there is a message: "Unable to start appli… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have a 3G connection and the upper corner of kindle say Kindle
I have a 3G connection and the upper corner of kindle say Kindle Store, but the screen is blank. then get message saying unable to start application, try again. What do I do to get to the kindle store… read more
Simit
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Message says is unable to connect at this time. Suggests restarting
Message says is unable to connect at this time. Suggests restarting Kindle, but cannot get the Menu as it is frozen.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Model D000701 - right half of the screen is white and you cannot
Model D000701 - right half of the screen is white and you cannot see though it. Some ghosting on the other half.… read more
AnswerManRob
AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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