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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Just got 2nd Kindle (Paperwhite). Having problem setting it

Customer Question

Just got 2nd Kindle (Paperwhite). Having problem setting it up. It is my 2nd kindle and when I order books it is labeled Catherine's 2nd Kindle. Having problem with setting up wi-fi.
JA: What's the make/model of your device? How old is it?
Customer: Kindle Paperwight
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just trying to set it up so I can use. Seems to be issue with WiFi. I'm trying to use the same one as on my original Kindle Fire. It is a Belkin
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: I think that's it. I am a techo-twit and 78 years old.
Submitted: 2 months ago.
Category: E-Readers
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

What is the error message that you see?