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Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have not logged on for several years and my login

Customer Question

I have not logged on for several years and my login information is not working.
JA: What's the make/model of your device? How old is it?
Customer: Nook and it is 7 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Yesterday it shut down. This morning it is asking me to login
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: No this is it
Submitted: 2 months ago.
Category: E-Readers
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you tell me which model Nook is having the issue and the exact wording on the screen of the Nook?

Please let me know

Thank you