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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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Can not remember old code to start kindle need new one

Customer Question

can not remember old code to start kindle need new one called ians kindle
JA: When could you last access your Kindle?
Customer: 2 3 weeks now
JA: Did you try resetting through Amazon's online password ***** tool?
Customer: not being very good on computers i dont know what to do
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: no anew pass code should let me get back in to the books i hope
Submitted: 2 months ago.
Category: E-Readers
Expert:  Richard replied 2 months ago.

Hi there and welcome

Is this the code in order to unlock the screen of the Kindle? Or to purchase a book?

And which model Kindle do you have?

Please let me know