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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I'm unable to download books to my reader, I bought it in

Customer Question

I'm unable to download books to my reader
JA: What's the make/model of your device? How old is it?
Customer: I bought it in 2008
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it tells me I don't have a valid credit card on file. I went to amazon.com and updated my info. but still cant get books on my reader. I can download books on my pc but not my reader.
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: E-Readers
Expert:  Josh replied 3 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 3 months ago.

What is the error message that you see on your Kindle?

Customer: replied 2 months ago.
I resolved the problem myself.
Expert:  Josh replied 2 months ago.

Okay, thank you.