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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I HAVE TRYING TO REGISTER MY KINDLE FOR 2 DAYS. I CAN NOT DO

Customer Question

I HAVE TRYING TO REGISTER MY KINDLE FOR 2 DAYS. I CAN NOT DO IT. iT KEEPS COMMING UP PASSWORD ***** MATCH, POSTAL CODE DOES NOT MATCH ETC.
JA: What's the make/model of your device? How old is it?
Customer: gOT IT FOR XMAS ABOUT 6 YEARS AGO. there IS NOTHINGG ON IT TO TELL ME THE MODEL NUMBER
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I HAVE NEVER USED IT. I TRIED TO REGISTER YESTERDAY AND TODAY
JA: Anything else you want the eReader expert to know before I connect you?
Customer: i AM NOT THE MOST COMPUTER LITERATE
Submitted: 2 months ago.
Category: E-Readers
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, was the Kindle previously registered?