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Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.Initially, are you able to login into your Amazon account? ...even using a computer?
For your account's safety and protection, Amazon recommends to deregister the lost Kindle.
Please post back results / observations of the above once tried.
Yes please and when able:
De-registering your device will prevent purchases from being made on your Amazon account using the device. Before deregistering, please make note of your device's serial number. You can find this in Manage Your Content and Devices under the Your Devices tab. When you contact Amazon Customer Service, we will mark the device as “Lost / Stolen” which prevents the device from being registered to another Amazon account in most cases.
To de-register your device:
Once your device has been de-registered, you should contact Amazon Customer Service as soon as possible. You can contact Amazon Customer Service by clicking the Contact Us button located on the left side of every Help page on the Amazon website.