How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: E-Readers
Satisfied Customers: 12662
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your E-Readers Question Here...
Louie is online now
A new question is answered every 9 seconds

I cannot activate gate my new kindle fire he 8, Kindle fire

Customer Question

I cannot activate gate my new kindle fire he 8
JA: What's the make/model of your device? How old is it?
Customer: Kindle fire 8hd. I just got it a
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I haven't been able to set it up
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: E-Readers
Expert:  Louie replied 3 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, are you able to login into your Amazon account?

Expert:  Louie replied 3 months ago.

Still, let's try check and review the basics. Proposed preliminary tries (if have not been done) to register your Kindle Fire:

  1. From Home, swipe down from the top of the screen, and then tap More.
  2. Tap My Account.
  3. Tap Register.
    • If you already have an Amazon account: Enter your Amazon account information.
    • If you do not have an Amazon account: Tap Create Account to set up a new account.