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Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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New Kindle asking for password and I do not have one! Brand

Customer Question

New Kindle asking for password ***** I do not have one!
JA: What's the make/model of your device? How old is it?
Customer: Brand new Kindle whitepaper!
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just got it and am trying to set it up. No troubleshooting until now. I just cannot get past it asking for a passcode!
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I just wab I just want to be able to buy books and read them.
Submitted: 12 days ago.
Category: E-Readers
Expert:  Jason Jones replied 12 days ago.

Hello,

Are you having a problem with your Amazon account password ***** with your wireless password?