How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I am trying to remove some books from my kindle. I take them

Customer Question

I am trying to remove some books from my kindle. I take them off by "remove from " but they remain. I need to make more room
JA: What's the make/model of your device? How old is it?
Customer: it is 3 years old. it is a Kindle paperwhite
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it has been about 2 weeks that this is happening. I recently was able to remove about 15 books with no problem
JA: Anything else you want the e-reader expert to know before I connect you?
Customer: not at this time
Submitted: 9 days ago.
Category: E-Readers
Expert:  Josh replied 9 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 9 days ago.

Are the books showing up in the CLOUD option/tab?