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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have obtained a mew PC and have my old Kindle, but cannot

Customer Question

I have obtained a mew PC and have my old Kindle, but cannot order on this Kindle. How doI have the old Kindle work with the new PC
JA: What's the make/model of your device? How old is it?
Customer: My new device is a Dell PC
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Have not tried any troubleshooting until now. Want to be ale to order books so I can read on the Kindle.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Just help with connecting. I became disabled in Jan 2017 and moved to California.
Submitted: 3 months ago.
Category: E-Readers
Expert:  Randy Boman replied 3 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Do you have an Amazon account email address and password?