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I'm sorry about the issue. Please try the following steps:
1. Sign in your Amazon account at the website below:
2. Then there, click on option Settings near the top right.
3. Then click on option Edit Payment Method.
4. Then click on the option Add a card. (Scroll down first as needed.)
5. Enter your new credit card information.
6. Click on Next.
7. Continue follow the instructions there in order to submit your new card.
8. Once done, make sure to select your new card, then click on Continue.
- (Note: If the above website does not work, please use the website https://www.amazon.com.au/manageyourkindle )
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.
If needed, also, go to the website below:
, then there, sign in your Amazon account if prompted
, then you can Add a card there, and continue the steps there
, and you can also click on the old card card and delete it.
- (Note: If the above website does not work, please use the website https://www.amazon.com.au/gp/css/account/cards/view.html )
- (If needed, sign in your Amazon account at the website https://www.amazon.com/manageyourkindle again, then select Settings -> Edit Payment Method, then select your new card, then click on Continue.)
Do you also have a Windows or Mac computer?
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When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,