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Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 11208
Experience:  Several years of occasional experience with aspects of E-Reader technology.
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I have ordered a book from Amazon. How do I access it on an

Customer Question

I have ordered a book from Amazon. How do I access it on an iPad or my Galaxy S4 phone?
JA: How old is the phone?
Customer: Probably 4 years It still works well and I don't want another $400 charge to change to it. I'm thinking of switching carriers and a new phone will bind me to another 2 year contract.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Nothing. I need to know how to start the process to get the book on my phone, iPad or laptop to be able to read it.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I think that's good.
Submitted: 3 months ago.
Category: E-Readers
Expert:  Russell H. replied 3 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Expert:  Russell H. replied 3 months ago.

First, on the particular device, that is not a Kindle device, you need to

1. download the Kindle Reader app,

2. start that app

3. Register and/or log in, to your Amazon.com account, in the Kindle Reader app

4. then you can A. download, and B. read, your books/magazines and other content from your Amazon account, that you have bought already, and also C. buy other content too.

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The Kindle Reader app for iPad is downloadable here from iTunes:

https://itunes.apple.com/us/app/kindle-read-ebooks-magazines-textbooks/id302584613?mt=8

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The Kindle Reader app for your Samsung S4 (for Android that is) is here:

https://play.google.com/store/apps/details?id=com.amazon.kindle&hl=en

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Thanks.