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Related E-Readers Questions
I wish to reactivate my old kindle account on my new kindle
I wish to reactivate my old kindle account on my new kindle paperwhite … read more
Nathan
Nathan
Bachelors of Science
37,434 satisfied customers
The last few Kindle e-books that I purchased have not been
The last few Kindle e-books that I purchased have not been delivered to my paper white device. … read more
Rafi
Rafi
IT Manager
Bachelor's Degree
4,253 satisfied customers
Kindle Paperwhite. I have had my Kindle Paperwhite for
I have had my Kindle Paperwhite for several months but I am uncertain why, when I order a new book it doesn't sow up on the Paperwhite but rather my first Kindle which is broken in many places. … read more
Nathan
Nathan
Bachelors of Science
37,434 satisfied customers
I have just purchased a Kindle Paperwhite. I am having
I have just purchased a Kindle Paperwhite. I am having trouble creating an Amazon Account. I tried to type in my name and the small keyboard is creating problems. I need to restart the creating proces… read more
Expert
Expert
My paperwhite kindle isn't showing ebooks that have been
My paperwhite kindle isn't showing ebooks that have been ordered in the sequence that they were ordered. page 1 shows, but when i tap the right hand corner, it shows page 1 repeatedly. can you help me… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,257 satisfied customers
I cannot gain access to Kindle store. Last time I tried,
Only if I need to purchase a new Kindle can I transfer the books I currentlhy own?… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,190 satisfied customers
Second opinion] I was given a new internet connection and
Second opinion] I was given a new internet connection and password ***** though I enter it as instructed on my Kindle, it will not connect and allow me to download the books to open and read them… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,190 satisfied customers
Sometimes my recently purchased books show up and sometimes
Sometimes my recently purchased books show up and sometimes not. I have gone to managing devices and have had to deliver them to my second kindle. My account is not automatically sending them there ev… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,190 satisfied customers
I'm on my 3rd kindle, bought it from BestBuy Its the
Hi. I'm on my 3rd kindle, bought it from BestBuy Its the Paperwhite style. I have a defect in it. called your office a few weeks ago to tell them. They said they would mail me a check for my damaged k… read more
Harry
Harry
2,803 satisfied customers
I can not complete a purchase for my kindle It says credit
I can not complete a purchase for my kindle It says credit card set-up. I have spent all day yesterday trying to reset my credit card on amazon but still can not purchase. I have not used the kindle f… read more
Rusty
Rusty
Business
4,498 satisfied customers
Need newpasscode. A bout eight years. Forgot passcode word
need newpasscode JA: What's the make/model of your device? How old is it? Customer: a bout eight years JA: How long has this been going on? What troubleshooting have you tried? Customer: forgot passco… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,590 satisfied customers
I ordered a new Kindle about a month ago. I had it sent to
I ordered a new Kindle about a month ago. I had it sent to my nephew's home in California (his name is*****), and he brought it to me in Tel Aviv, Israel, where I live. It has stopped working. It won'… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,257 satisfied customers
I have not used my Kindle for over a year to buy books
I have not used my Kindle for over a year to buy books because my credit had been hacked ( nothing to do with you): Problem is I forgot my password ***** the mail I was using . cannot change my detail… read more
Nathan
Nathan
Bachelors of Science
37,434 satisfied customers
I have a kindle white, I would like to change the user name.
I have a kindle white, I would like to change the user name. so I can access my new kindle… read more
Nathan
Nathan
Bachelors of Science
37,434 satisfied customers
My friend is an author. About a month ago she released her
My friend is an author. About a month ago she released her third book, and I bought it for my Kindle the day it came out...within hours. I read the whole book on my Kindle and noticed that there were … read more
Cris
Cris
1,862 satisfied customers
I recently purchased a new Paperwhite after having the original
I recently purchased a new Paperwhite after having the original Kindle for many years. My same account is functional on the new Paperwhite yet the books stored on the former kindle which I have not ye… read more
Rahul P.
Rahul P.
Bachelor's Degree
991 satisfied customers
I have one of the very early Kindles, but am thinking about
I have one of the very early Kindles, but am thinking about purchasing a paperwhite. My question ..... will my library of books remain on my old Kindle (having almost reached the book limit) and only … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
We just bought our second kindle - how do I transfer some of
We just bought our second kindle - how do I transfer some of the books from our Kindle 1 to kindle 2??? And, do I still have them on my kjndle or does he have them forever. thanks… read more
Rod
Rod
Graduate Certificate
4,371 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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