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My Kindle will not go to "Shop in Kindle Store", and all my

Customer Question
My Kindle will not go...
My Kindle will not go to "Shop in Kindle Store", and all my archived items have disappeared!
JA: What's the make/model of your device? How old is it?
Customer: It is about 10 years old, maybe more, and pretty basic, entry-level, but I don't know the model. I don't have the original paperwork that came with it.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I only noticed the archived items had gone this morning. But for a week or more I have tried in vain to "Shop in Kindle Store". I don't know any ways of trouble shooting.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I am not very tech savvy!
Submitted: 5 months ago.Category: E-Readers
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Answered in 16 minutes by:
6/17/2017
Electronics Technician: MD.SADIQUE, Engineer replied 5 months ago
MD.SADIQUE
MD.SADIQUE, Engineer
Category: E-Readers
Satisfied Customers: 3,409
Experience: Electronics engineer,2yrs+exp as circuit analyst.
Verified

Hello and thanks for your question. I am Sadique and I will be assisting you today with the best answer possible.

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Electronics Technician: MD.SADIQUE, Engineer replied 5 months ago

Does the power button is slider type or push type?

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Customer reply replied 5 months ago
Dear Md. SadiqueIn the meantime I have found the answer by asking around my friends. So thank you for offering to help, but I would like to cancel this request for help. Please arrange for my money to be refunded. Sorry for the inconvenience. Bye bye.
Electronics Technician: MD.SADIQUE, Engineer replied 5 months ago

Glad to hear your problem is solved.

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Electronics Technician: MD.SADIQUE, Engineer replied 5 months ago

I will send a refund request to the moderators.

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Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
140 Satisfied Customers
Experience: DoD master electronics technician

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