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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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A message comes up...sorry, the activity reader is not

Customer Question

a message comes up...sorry, the activity reader is not responding. It may or may not got to the go to page area, and will or won't move from there for up to 1 hour????
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Nook color model number BNRV200 serial number 2014420009122018
JA: How long has this been going on? What troubleshooting have you tried?
Customer: for over a week, I've turned it off and on, open and closed the book i'm reading cleaned the face. Everything I can think of
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I can't think of anything
Submitted: 1 month ago.
Category: E-Readers
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

I apologize for the long wait for a response.

Do you still need help with your issue?