How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric
Aric, Technician
Category: E-Readers
Satisfied Customers: 44454
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
24739752
Type Your E-Readers Question Here...
Aric is online now
A new question is answered every 9 seconds

I bought a new LG Smart TV a few days ago and need help

Customer Question

I bought a new LG Smart TV a few days ago and need help registering it to Amazon.
JA: What's the make/model of your device? How old is it?
Customer: The LG Smart Is 49UI6300 and it is two days old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The TV is two days old and has been unable to receuve Anazon movies since then, however it receives Netflix movives fine. When attempting to receive Amazon, the screen says to register it on the Amaxon website.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: E-Readers
Expert:  Aric replied 1 month ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 1 month ago.

Please simply click the link below and view the 1 minute video to see exactly how to register your LG smart TV with Amazon:

https://www.amazon.com/Connect-Smart-Amazon-Instant-Video/dp/B00LMJKP6W

Expert:  Aric replied 1 month ago.

Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?