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I am getting a notice on my kindle (AC Dream) that Amazon is

Customer Question
not available and to press...
I am getting a notice on my kindle (AC Dream) that Amazon is not available and to press X to go home. When I press X the same message comes up. What do I need to do. It is well charged.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: I don't know. It is not new! The only identification I see on it is Kindle and AC Dream
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A little more than a week. I don't know how to troubleshoot it
JA: Anything else you want the eReader expert to know before I connect you?
Customer: The exact message is: The Kindle Store is currently unavailable.
Submitted: 5 months ago.Category: E-Readers
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Answered in 5 minutes by:
6/15/2017
Electronics Technician: Josh, Technician replied 5 months ago
Josh
Josh, Technician
Category: E-Readers
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Electronics Technician: Josh, Technician replied 5 months ago

Please press and hold down the power button for 25-30 seconds until the Kindle restarts

If that does not work, then please respond back and let me know so I can continue to troubleshoot.

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Electronics Technician: Josh, Technician replied 5 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue

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Customer reply replied 5 months ago
Your answers did not ever show up on my computer!!!!!!!!!!!!!
Electronics Technician: Josh, Technician replied 5 months ago

Please press and hold down the power button for 25-30 seconds until the Kindle restarts

If that does not work, then please respond back and let me know so I can continue to troubleshoot.

Ask Your Own E-Readers Question
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Josh
Josh
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Category: E-Readers
Satisfied Customers: 20,662
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