How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 36526
Experience:  Avid repairer and trouble shooter of E-Readers
32989067
Type Your E-Readers Question Here...
Richard is online now
A new question is answered every 9 seconds

I have a kindle -past accnt.-I would like to TALK to someone

Customer Question

I have a kindle -past accnt.-I would like to TALK to someone to open up a new credit accnt, phoe is XXX XXX XXXX

JA: How old is the phone?

Customer: you mean the KINDLE

JA: How long has this been going on? What troubleshooting have you tried?

Customer: off and on about a year. we are going on a cruise and would like to read Books and wash. post

JA: Anything else you want the eReader expert to know before I connect you?

Customer: In terested in using the Kindle again and got interested in potential again

Submitted: 1 month ago.
Category: E-Readers
Expert:  Richard replied 1 month ago.

Hi there and welcome

To do this you must update the details via your computer on your Amazon account.

To do this, please do the below steps.

Visit the page for your account - https://www.amazon.com/manageyourkindle

- Log into using your Amazon account (the same Amazon account you have registered on your Kindle)

On the right side select "Settings"

Under 'Kindle Payment Settings' (first option)

Click 'Edit Payment Method'

Change your credit card details.

Restart your Kindle and it will update

It will then be updated

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you