How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 38368
Experience:  Avid repairer and trouble shooter of E-Readers
Type Your E-Readers Question Here...
Richard is online now
A new question is answered every 9 seconds

I am new at Kindle. When I opened it, "Stalin's Englishman

Customer Question

I am new at Kindle. When I opened it, "Stalin's Englishman Guy Burgess" appeared and I thought it was in my library. The long and short of it is, I bought this book inadvertently. I would like to return it.
JA: What's the make/model of your device? How old is it?
Customer: I bought my Kindle only a month or so ago.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have tried various ways on Amazon,com and have failed to find where I can return this item
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Only how to return this book
Submitted: 4 months ago.
Category: E-Readers
Expert:  Richard replied 4 months ago.

Hi there and welcome

To do this, on your computer click on this link

Find the book you want to return in the list, and then see the Actions button on the right-hand side.

Click the Return for Refund link.

Ther refund will the be provided.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you