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Nathan, Technician
Category: E-Readers
Satisfied Customers: 24552
Experience:  Nook, kindle & ipad expert
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If the Kindle is connected to powder surge how do you also

Customer Question

If the Kindle is connected to powder surge how do you also connect it to WiFi?
JA: What's the make/model of your device? How old is it?
Customer: D00901
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Amazon informed me to update to WiFi. That is what I am trying to do.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I have no knowledge on how to make this connection.
Submitted: 2 months ago.
Category: E-Readers
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 2 months ago.

My apologies, I had sent a reply previously but it seems it did not go through. I'll resend that here:
The power surge connection and really the power plug is simply for charging the battery.

The wifi is wireless, you'd have to have a home wifi router, and know what your wifi network name is ***** ***** the password *****

The first time you turn it on, you'll be prompted to pick your home wifi network name from a list of networks it automatically scans for and finds, then prompts you to put in your password.

If you get stuck or need more help, just let me know.


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