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Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I am trying to connect my kindel reader to the wi-fi but in

Customer Question

i am trying to connect my kindel reader to the wi-fi but in won't accept my password
JA: What's the make/model of your device? How old is it?
Customer: it is brand new,i think it is a ce0700
JA: How long has this been going on? What troubleshooting have you tried?
Customer: for the last 10 minutes, this is the first trouble shooting i have done
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no thank you
Submitted: 3 months ago.
Category: E-Readers
Expert:  Jason Jones replied 3 months ago.

Hello,
I am the person that will be helping you today. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,
Jason

Customer: replied 3 months ago.
ssidATT1230 brand Att
Expert:  Jason Jones replied 3 months ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.