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Hi there and welcome
What is the actual issue you have with the Kindle? It loses connected to the wifi network?
Is your windows computer connected to the wifi network?
ok, you can get the password ***** the wifi network from your computer
Press the windows key + R and type in
Right click on the wireless connection and click on Status
Then click on wireless properties
Click on the Security Tab and then click on Show Characters and you can then see the wireless password ***** to use
Let me know the results please
If you have a windows computer connected to the wifi network this will work...
Which step are you getting stuck on?
ok, you are not doing the instructions correctly sorry
Would you like me to connect to your computer and do them for you?
no problem, can I ask then you carefully read and follow the instructions I typed out for you.
+Rncpa.cpl enter and no wireless option
Yet the instructions tell you type type in
Yes, plus R