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Richard, Customer Service
Category: E-Readers
Satisfied Customers: 36600
Experience:  Avid repairer and trouble shooter of E-Readers
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Cannot use search function on my third Kindle. It's a Kindle

Customer Question

Cannot use search function on my third Kindle.Jack
JA: What's the make/model of your device? How old is it?
Customer: It's a Kindle paperwhite about 4 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just happened.Tried restart with no result.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No.
Submitted: 2 months ago.
Category: E-Readers
Expert:  Richard replied 2 months ago.

Hi there and welcome

What happens when you try to search Jack?

Please let me know

Customer: replied 2 months ago.
I want to cancel my subscription.This dialog gives me no answers except confusion.
Expert:  Richard replied 2 months ago.

you need to reply to my questions in order to get an answer Jack..

But no problem, it is a pity you took this decision but all the best resolving your issue