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My name is Randy,
I am sorry to hear that you are having this issue.
I will be glad to assist you.
This is usually can be resolved by a forced reboot, then your kindle will work normally again. Slide or press and hold the power switch for 40 seconds, then release.Then press or slide the power button to restart if the device does not start up again on its own.
Then change your credit card info on your Amazon account from your computer and check to see if the kindle is listed:
Then check the registration on the kindle>