Ask an E-Readers Question, Get an Answer ASAP!
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Please press and hold down the power button for 25-30seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.
If you try via Wi-Fi --- does it work that method or same error message?
Have you tried registering it over the phone?
There is an international number -- 1-***-***-****
The next step is to call into Amazon and if they cannot register it then there is a hardware issue with the tablet itself.
You're very welcome! Thank you for being patient and understanding during the process even though your tablet is not working yet.
If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.
I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.
It has been a while since we spoke last but it appears the issue has not been resolved.
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