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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have an old Kindle with software version 2.5.2 I tried to

Customer Question

I have an old Kindle with software version 2.5.2 I tried to update from the computer but it did not update aother suggestions
JA: What's the make/model of your device? How old is it?
Customer: Serial number B004182192133692 amasonkindle
JA: How long has this been going on? What troubleshooting have you tried?
Customer: several weeks tried multiple times to uplaod new software.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I am just looking for options other than trashing the device
Submitted: 5 months ago.
Category: E-Readers
Expert:  Josh replied 5 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 5 months ago.

The Kindle 2nd generation cannot be updated past 2.5.8.

Is there a reason that you would like to update it past 2.5.8?