How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
42300671
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

Stuck on opening page, don't know. was given to me no clue

Customer Question

stuck on opening page
JA: What's the make/model of your device? How old is it?
Customer: don't know. was given to me no clue on device
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since yesterday,had it plugged in all night. no go
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: E-Readers
Expert:  info tech replied 4 months ago.

Hello

Welcome

Are you referring to a kindle please?

Anthony