How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I have a Kindle Fire tablet that won't turn on. I have tried

Customer Question

I have a Kindle Fire tablet that won't turn on. I have tried the power hold for 20 to 60 seconds, tried it with holding the volume button down at the same, changed chargers, still will not turn on. Do here a ringing sound when I first push down on button. Where do I send it to be fixed if fixable.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: this is the kindle fire HD tablet , 9"
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Started last week, worked well one night, turned off with plenty oc charge left, would not turn on next night. About a week ago.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: Just tell him it is a call for help!
Submitted: 4 months ago.
Category: E-Readers
Expert:  Josh replied 4 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 4 months ago.

How old is the Kindle?