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Russell H.
Russell H., Technician
Category: E-Readers
Satisfied Customers: 11045
Experience:  Several years of occasional experience with aspects of E-Reader technology.
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Just received a kindle pages. it's all in French and I don't

Customer Question

just received a kindle white pages. it's all in French and I don't know how to get to thehome page to change
JA: What's the make/model of your device? How old is it?
Customer: just received new yesterday
JA: How long has this been going on? What troubleshooting have you tried?
Customer: not sure what to do or how to get to home page
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: E-Readers
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

I am preparing your answer now, and will post it shortly, in a few minutes...

Expert:  Russell H. replied 4 months ago.

1: tap on the Menu button at top right of the screen. It looks like 'three lines', so it should be obvious.

2: tap on the entry that might say

Paramètres

but is at any rate, roughly the 5th entry down in the Menu... it should be above something like Vue de liste

and below something like Navigateur.

3: tap on the arrow next to what might be

Options de l'appareil

but at any rate, is roughly the third arrow down, and should be below something like

Enregistrement

and should NOT be

Options de lecture

which it should be just above.

4: ....

Expert:  Russell H. replied 4 months ago.

4: tap on the 4th arrow down on this screen, which should be

Personnalisez votre Kindle

5: tap on the first arrow, next to

La langue

6: choose the Language which should be English or 'Anglais'.

7: a window should pop up, with and 'reject' option at lower left, and an 'OK' or 'Oui' option at the lower right - tap on the option at the lower right, to confirm the change of language.

Your Kindle should restart, and come up in English. If the above steps have any uncertainties, if the translations (which are approximate) prove challenging and you aren't certain how to proceed, then just stop there, let me know what step # you are on, and what the choice or choices look like, and I will translate and tell you how to proceed.

This change in language is not easy, but can be done.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.