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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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My credit card details have chenged. My partner & I

Customer Question

My credit card details have chenged.
JA: What's the make/model of your device? How old is it?
Customer: My partner & I purchased Kindles in December 2015.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: We only realised this last night when we tried to purchase books. The card expired in March. We have a new card.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: The email address on my kindle in not correct.
Submitted: 5 months ago.
Category: E-Readers
Expert:  James I replied 5 months ago.

You need to go to login using you the credentials used by your kindle then update your e-mail address and billing details by going to 'Your Account' at the top right hand corner, then clicking 'Payment Options' from the options shown on the page which loads.

Please let me know if you need any further assistance?