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Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: E-Readers
Satisfied Customers: 11865
Experience:  25+ Years Experience in Computers and Electronics. E-Reader Expert.
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L have listed my new visa with my amazon account but my

Customer Question

L have listed my new visa with my amazon account but my kindles don't seem to have it & I can't buy books.
JA: What's the make/model of your device? How old is it?
Customer: a white & a fire kindle
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since wells fargo sent me a new visa about six or eight months ago
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: E-Readers
Expert:  Michael Hannigan replied 5 months ago.

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

Expert:  Michael Hannigan replied 5 months ago.

The reason this can happen is that the new payment form is not set up a your default "one-click" payment. But I can tell you how to correct that.

Expert:  Michael Hannigan replied 5 months ago.
  1. Go to Manage Addresses and 1-Click Settings.
  2. Click Click here to change your 1-Click default address, then click Edit next to the payment method for the address.

    Note: To change your default shipping method, click Edit next to 1-Click settings for this address. All 1-Click orders for items fulfilled by sellers other than are shipped via Standard Shipping.

  3. Follow the on-screen instructions to save your 1-Click settings.

Here is the link to that page