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Richard
Richard, Customer Service
Category: E-Readers
Satisfied Customers: 38523
Experience:  Avid repairer and trouble shooter of E-Readers
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I have a kindle for work but the company installed Windows

Customer Question

HI
JA: Hello. What do you want help with?
Customer: I have a kindle for work but the company installed Windows 10 Enterprise and I am not able to install kindle pc
JA: What's the make/model of your device? How old is it?
Customer: I am contacting the tech department, just wait a minute
JA: How long has this been going on? What troubleshooting have you tried?
Customer: For security reason the IT department have approve and install all programs. When I asked them to install Kindle PC on the older system it worked fine. Couple a months ago the installed Windows 10 Enterprise. When they did that the Kindle PC was delated and when they tried to restored it dosent work.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I am trying to contact the IT specialist in the IT department. Maybe it would be best if he would contact you.
Submitted: 5 months ago.
Category: E-Readers
Expert:  Richard replied 5 months ago.

Hi there and welcome

you can read your books without any software by using this website instead

https://read.amazon.com

This is now the standard way to access it