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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I recently got a new Samsung cell phone. I put my kindle on

Customer Question

I recently got a new Samsung cell phone. I put my kindle on it. I tried to put my Bible on it, but it said I had it on too many devices and should deselect some of the devices. I no longer have most of the devices. I have no kindle, I took kindle off my ipad, and I don't have any of the android devices except the Samsung 8. How do I deselect the devices I have the Kindle on?
JA: How old is the phone?
Customer: I got it yesterday, 5/8/17.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It happened when I put Kindle on my new phone yesterday. I have no idea what else to try.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: I think that's it.
Submitted: 4 months ago.
Category: E-Readers
Expert:  Richard replied 4 months ago.

Hi there and welcome

To do this, please do the following

Go to my link below

https://www.amazon.com/gp/mas/your-account/myapps

Sign into your Amazon account

Click Your devices.
Click the Actions button, and then click Deregister device next to the kindles you dot not have anymore

Let me know the results please

Thank you